e-Z Learn User Assistance

eZ Learn Support

Attaining and maintaining end-user proficiency is key when trying to meet performance objectives. That is why the ViewPoint Logistics suite was designed so that the ordinary user can quickly grasp features and processes without the need for extensive training or manuals.

Also, the interface itself is equipped with an embedded help module called e-Z Learn which ensures that the user experience is never interrupted should more instruction be required.

e-Z Learn Features

  • Instant On/Off Hover Help for context-sensitive info on any ViewPoint
    Logistics feature
  • Central web-based library contains all learning tools, FAQs, knowledge base,
    and support notifications
  • Access multi-media tutorials, interactive workflow diagrams, as well as instructional videos
  • Powerful search capability that allows for partial search criteria and synonyms
  • Web-based interface can also be accessed from outside the application
  • Favorites feature allows bookmarking of topics, instruction steps, workflow diagrams, etc.


For instructions on how to access e-Z Learn and other education/training resources, see ViewPoint Logistics Documentation.

"I am very pleased with MAVES' response time to issues that we have and their willingness to help on the phone. EZ Learn is also a huge self-help feature."

-Vincent Crowl, Customer Service Representative, Hanover Terminal, Inc.