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Voice-Picking Technology in Warehouse Management

Voice-picking technology for warehouse management has been in use for two decades. However, recent advancements in the third-party logistics software (3PL) have made these centralized warehouse systems much more efficient. Also known as voice-directed warehouse management (VDW), this kind of software was conceived so that warehouse pickers could work with their hands and eyes free from clipboard and tablet-related constraints.

Modern 3PL software takes 1990s VDW to an incredible new level, because it allows not only voice picking but also inventory, billing and order management. Thanks to this type of software, warehouse management has become a much more streamlined, efficient and safe process.

How Voice Picking Works

Speech recognition and synthesis technologies are at the heart of voice picking software. These systems have become infinitely more effective over the course of the last 20 years, which means that 3PL software today can identify specific warehouse workers and keep itemized data. For the software to work, warehouse pickers are outfitted with their own small computer device and an ear piece; the computer works as a mobile receiver and transmitter to relay data to and from the centralized source. When an individual picker receives a message or a work order, he or she will hear the message out loud and respond the same way. This system works over a radio frequency on a local area network.

3PL Software in the Warehouse and the Office

The primary reason why 3PL software has become a best practice guideline for warehouse managers is simple: It raises productivity and keeps data organized. Instead of centralized management that relies on constant group and one-on-one meetings with pickers and other employees, managers have a central unit that sends messages, schedules and inventory data wherever it needs to go.

This is especially helpful when the office and the warehouse are not in the same location, as is the case with many companies. The amount of scheduling, rescheduling, messaging and stock takes can turn into a mountain of paperwork, which can become lost and disorganized. Paper-free is not only an environmentally sound option for warehousing companies, but it is a more organized way to do business.

Benefits and Voice-Picking Setup

The benefits of using 3PL software are the range of high-tech companies who have great products to offer. Much of today’s top voice-recognition software is open-sourced, which means that you are not cornered into purchasing from one company with the only high-functioning yet expensive software. Your choices are broad, and allow you to make sure that the system you are buying really has what your particular organization needs.

Each individual picker will need to be outfitted with his or her own computer and headset, as well as attend training to learn how to use them. Managers will also need to undergo a training session to understand how to communicate with pickers on the floor. It’s a simple process that may need to be repeated as the software gets updated and more advanced; but productivity will increase overall.

Voice-picking software is especially effective for frozen warehouse units, since workers need to wear thick clothing and gloves that inhibit them from effectively handling paper invoices and operating tablets. Furthermore, keeping warehouse pickers in full control of their eyes and hands will ensure that they are more aware of their surroundings, thus lowering the rate of injuries.

3PL is a sound, modern choice for warehouse management.

Sources:

http://www.voicepicking.com/

http://www.voxware.com/in-your-world/voice-picking-in-the-warehouse/

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