MAVES’ flagship ViewPoint Logistics – 3PL Software Management’s client portal – MyLogistics, is designed to empower your clients with real-time access, enhanced visibility, and control over their inventory and shipments. By offering secure, self-service capabilities, it builds trust, improves transparency, and reduces manual intervention for both 3PL clients and their clients.

Key Benefits of MyLogistics for your 3PL Clients

 1. Real-Time Visibility into Operations

  • Clients gain instant access to their inventory, orders, and shipment statuses.
  • Provides live updates on inbound receipts, outbound orders, and inventory levels (available, reserved, damaged, or on hold).
  • Eliminates the need for back-and-forth communication for status updates.

2. Easy Inventory Tracking

  • Clients can view, manage, and filter inventory by SKU, lot number, production dates, or other critical attributes.
  • Supports tracking for FIFO, LIFO, and custom inventory methods.
  • Helps clients make informed decisions about stock levels, replenishment, and order fulfillment.

 3. Document and Photo Management

  • View and download scanned documents like receipts, invoices, and bills of lading.
  • Attach and view photos of received goods, damaged items, or special conditions for full transparency.
  • Enables quick resolution of disputes or discrepancies.

4. Self-Service Order Management

  • Clients can directly place, edit, and track orders within the portal.
  • Reduces reliance on 3PL staff for manual updates and improves order accuracy.
  • Speeds up order fulfillment processes by minimizing delays.

5. Shipment Visibility and Tracking

  • Clients can access details of shipped orders, including tracking numbers and carrier information.
  • Integrated with carrier systems (e.g., TechShip) for up-to-date shipment tracking.
  • Provides historical shipment data for reporting and analysis.

 6. Secure, Read-Only Access

  • Ensures data security while allowing clients to view critical information.
  • 3PL providers have control over which data clients can access (e.g., inventory, orders, or shipments).

7. Query Historical Data

  • Clients can search and retrieve historical data, such as inbound receipts, outbound orders, or inventory movements.
  • Simplifies reporting for compliance, audits, or business analysis.

 8. Improved Customer Experience

  • MyLogistics reduces the need for manual communication and empowers your 3PL clients with self-service capabilities.
  • Builds trust by providing transparent access to data and operations.
  • Enhances collaboration between 3PL providers and their customers.

9. Faster Issue Resolution

  • Clients can immediately flag discrepancies in inventory or shipments using MyLogistics tools.
  • Access to photos and documents ensures quick and accurate issue identification.

10. Streamlined Communication

  • Provides a central platform for your clients to view and manage their logistics data without additional calls or emails.
  • Improves operational efficiency for 3PL providers by reducing administrative tasks.

Why MyLogistics is Essential for 3PL Providers

By offering MyLogistics, 3PL providers deliver transparency, efficiency, and control to their clients. This not only improves client satisfaction but also:

  • Reduces operational overhead for 3PL staff.
  • Enhances trust and long-term client relationships.
  • Differentiates your business as a forward-thinking, client-centric 3PL provider.

🚀 Ready to Empower Your Clients with MyLogistics?

Contact MAVES today to learn how its flagship 3PL Management Software – ViewPoint Logistics can streamline your operations and elevate client satisfaction!